When people saw that a questionable piece of content had been liked and shared lots of times, they were more likely to share it themselves
It’s time to rethink engagement metrics, say the authors of a paper published last week in the Harvard Kennedy School’s Misinformation Review.
Mihai Avram, Nicholas Micallef, Sameer Patil, and Filippo Menczer found that “the display of social engagement metrics” — visible displays of how many times a piece of content has been liked and shared, i.e. the norm on Facebook, Twitter, and Instagram — “can strongly influence interaction with low-credibility information. The higher the engagement, the more prone people are to sharing questionable content and less to fact checking it.”
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